Welcome to Paciencia & More. By accessing or purchasing from our website, you agree to comply with the terms and conditions outlined below. Please read them carefully.
1. About Us
Paciencia specializes in the sale of bags, wallets, and charms.
All products are carefully curated and thoroughly inspected to ensure our high-quality standards are maintained.
2. Use of the Website
By using our site, you confirm that:
- You are at least 18 years old, or using the site under the supervision of a legal guardian.
- You will not misuse the website or engage in unlawful activities.
- We may modify or discontinue any part of the website without prior notice.
3. Product Information
We make every effort to display product colors and details accurately. However, variations may occur due to screen displays or lighting.
All product descriptions, prices, and availability are subject to change.
4. Orders & Payments
When you place an order, you agree that:
- All information you provide is accurate.
- You are authorized to use the payment method provided.
- Prices are in the currency shown at checkout and include no additional taxes, fees, or duties unless stated.
- We reserve the right to refuse or cancel orders if fraud or misuse is suspected.
5. Return & Exchange Policy
We rigorously inspect every Paciencia bag before dispatch. Exchanges are only accepted when the issue is our fault, specifically:
- The bag arrives damaged or defective due to a true manufacturing fault.
- You received the wrong product (design, style, or color).
To qualify:
- Notify us within 24 hours of documented delivery.
- Provide clear photos of the issue.
- The bag must be unused and in its original packaging.
All other sales are final. We do not accept exchanges for change of mind or reasons not listed above.
6. Shipping Policy
Processing Time
All orders ship within 1–2 business days.
Domestic Shipping (Nigeria)
- Delivery time: 2–5 business days after dispatch.
- Cost: Calculated at checkout based on your location.
International Shipping
- Delivery time: 7–14 business days after dispatch.
- Customs & Duties: You are responsible for all import duties, taxes, and customs fees applied by your country.
A tracking number will be emailed to you once your order is shipped.
7. Limitation of Liability
Paciencia & More is not responsible for:
- Delays caused by shipping carriers or customs processes.
- Losses arising from misuse of products.
- Technical issues on the website beyond our control.
To the fullest extent permitted by law, our liability for any claim is limited to the amount paid for the product.
8. Intellectual Property
All content on this website—including images, product names, graphics, and text—belongs to Paciencia & More.
You may not copy, distribute, or reproduce any content without permission.
9. Privacy
Your privacy matters to us. By using our site, you consent to the practices outlined in our Privacy Policy..
10. Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict-of-law principles.
11. Contact
For enquiries, reach us at:
Email: hello@mypaciencia.co
Phone: (+234)8141961299