Last Updated: 30th November, 2025
This Privacy Policy explains how Paciencia & More collects, uses, and protects your personal information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following:
Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
Order Information
- Products purchased
- Payment details (processed securely through third-party providers; we do not store card information)
Technical Information
- Device type
- Browser type
- IP address
- Cookies and usage data to improve your browsing experience
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Send order updates and tracking details
- Improve our website and service
- Respond to inquiries and feedback
- Comply with legal obligations
We never sell your information.
3. Cookies
Our website may use cookies to:
- Enable essential site functions
- Remember your preferences
- Improve website performance
- Analyze visitor behavior
You may disable cookies in your browser settings, but some features may not work properly.
4. Sharing Your Information
We only share your information with trusted partners when necessary:
- Payment processors
- Delivery and logistics companies
- Website analytics providers
These partners are required to protect your data and use it only for the purpose specified.
5. Data Protection
We use security measures to safeguard your information, including:
- Encrypted payment processing
- Secure access controls
- Regular system monitoring
While we work hard to protect your data, no system is 100% foolproof.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold
- Request corrections
- Request deletion (where legally permitted)
- Opt out of marketing communication
You can make requests via our contact information below.
7. International Customers
If you are purchasing from outside Nigeria, your data may be transferred and processed in Nigeria.
By using our website, you consent to this transfer.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes take effect immediately when posted on our website.
10. Contact
For privacy enquiries or data requests, reach us at:
Email: hello@mypaciencia.co
Phone: (+234) 8141961299